For the use of KanDooo (web application and mobile apps) by customers of Ing. Richard Klausgraber, sole proprietorship (Einzelunternehmen). Last updated: September 2026.
This is a translation of our German-language Allgemeine Geschäftsbedingungen (AGB) provided for your convenience. In case of any discrepancy, the German version prevails and is the only legally binding version. These Terms are governed by Austrian law (see section 15).
These Terms and Conditions apply to all agreements for the use of the software-as-a-service solution "KanDooo" between Ing. Richard Klausgraber, sole proprietorship (Einzelunternehmen), Speckbachergasse 23/13, 1160 Vienna, Austria (hereinafter "we" or "the provider") and the individual or company registering an account (hereinafter "the customer"). Deviating terms proposed by the customer apply only if we have expressly agreed to them in writing. If a natural person registers for purposes outside their trade, business, or profession, the mandatory consumer-protection provisions of Austrian law (in particular the Consumer Protection Act, KSchG, and the Distance and Off-Premises Contracts Act, FAGG) additionally apply and take precedence over these Terms in case of doubt.
KanDooo is a cloud-based kanban and task-management solution for individuals and teams (web application at kandooo.bitfeder.at, plus native apps for Android and iOS). The exact feature scope for each plan is described on /preise; that description is part of the contract. We may expand the feature scope as part of ordinary product development, provided this does not materially reduce the core scope of the booked plan.
Creating an account is free of charge and non-binding; a paid contract only comes into effect once a plan is booked (completion of the checkout process, see section 5). The customer must provide truthful information when registering and must keep their credentials (password, and on the app, additionally the device) confidential. The customer is liable for actions taken using their correct credentials, unless the customer is not at fault for the credentials having been misused.
New customers receive a one-time free trial per account for the duration stated on /preise (currently 7 days) — regardless of which plan they choose. A trial that has already been used, or that was cancelled early, cannot be claimed again; any further booking is charged immediately. A payment method must be provided at the start of the trial. If the trial is not cancelled within the trial period, it automatically converts into a paid subscription to the chosen plan and the payment method on file is charged. The price, billing interval, and the point in time of the automatic conversion are displayed immediately before completing the checkout process in the payment form. Cancelling during the trial is possible at any time, without formal requirements, and free of charge (see section 7).
The prices displayed in the payment form (checkout) at the time of booking apply, plus the applicable statutory value-added tax (for consumers within the EU, based on the destination principle, i.e. the VAT rate of the consumer's country of residence). The overview on /preise is for general guidance; in case of doubt, the price actually shown at checkout is decisive. Billing occurs either monthly or annually in advance via our payment provider Stripe; further information on payment processing can be found in our Privacy Policy. We will announce price changes to existing subscriptions at least 30 days in advance by e-mail; the customer may give ordinary notice of termination up until the change takes effect.
You may switch between plans at any time during the term; billing is adjusted pro rata for the current billing period.
Paid subscriptions run for an indefinite period with no minimum term. For monthly billing, you may cancel effective at the end of the current billing month. For annual billing, the subscription automatically renews for a further year after the paid year ends, unless cancelled beforehand; cancellation prevents the renewal but does not act retroactively on a year already underway (and already paid for) — no pro-rata refund is given for the remainder of an already-paid period, except where mandatory law provides otherwise. Cancellation requires no particular form and can be made either through the customer portal (once a paid subscription exists) or by e-mail to office@bitfeder.at; we confirm cancellations received by e-mail promptly in writing, stating the date on which the cancellation takes effect. We may terminate the contract without notice in the event of a material breach of section 8, or repeated payment default following a prior warning.
The customer agrees not to use KanDooo for unlawful purposes, not to perform automated bulk access outside the interfaces provided for that purpose, and not to upload content for which the customer does not hold the necessary rights. For teams, the customer (account owner) is responsible for ensuring that invited members also comply with these Terms.
All content entered into KanDooo by the customer or their team (tasks, projects, comments, attachments, etc.) remains the customer's property. We process this data solely to provide the agreed service (see our Privacy Policy). If the customer processes third parties' personal data through KanDooo (e.g. their own employees or customers), we will enter into a separate data-processing agreement under Art. 28 GDPR on request; we make this available to business customers on request (contact per section 1). The KanDooo software, brand, and design remain exclusively ours or our licensors' property; the customer is granted a simple, non-transferable right of use for the duration of the contract.
We aim to keep KanDooo available as reliably as possible, but cannot guarantee any particular level of availability; maintenance windows and outages caused by force majeure or by third parties (e.g. internet providers, cloud infrastructure) may occur. We are liable without limitation for intent and gross negligence, for personal injury, and under the Austrian Product Liability Act. For slight negligence, we are liable only for breach of material contractual obligations ("cardinal obligations", which in particular include the data-backup obligation under section 11), and our liability is capped at whichever is higher of (a) the amount paid by the customer in the twelve months preceding the event giving rise to the claim, or (b) EUR 1,000. Any further liability for slight negligence, in particular for indirect damages or lost profits, is excluded. These limitations do not apply to consumers to the extent mandatory law provides otherwise.
We back up our database regularly as part of ordinary operations. Nonetheless, the customer should separately export or back up any content that is particularly important to them, where KanDooo offers a corresponding export feature. Once a cancellation takes effect, the account remains accessible in read mode for a further 30 days so the customer can export their data; afterwards we permanently delete or anonymize it, unless a statutory retention obligation requires otherwise.
We may make changes to these Terms with future effect where they adapt to a changed legal situation, regulatory requirements, or purely administrative/technical clarifications, as well as changes that exclusively benefit the customer; we will inform affected customers by e-mail. All other changes — in particular those that change the scope of service, price, or termination rights to the customer's disadvantage — we will announce at least 30 days before they take effect, by e-mail, and they require the customer's explicit consent; if no consent is given, the contract continues under the previous terms, and the customer additionally retains the ordinary right of termination under section 7. Price changes are governed primarily by the more specific rule in section 5.
If a natural person enters into this contract for a purpose that cannot predominantly be attributed to their trade, business, or profession (a "consumer" under the Austrian Consumer Protection Act, KSchG), the following statutory right of withdrawal applies:
Withdrawal instructions
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded. To exercise your right of withdrawal, you must inform us (Ing. Richard Klausgraber, sole proprietorship, Speckbachergasse 23/13, 1160 Vienna, Austria, e-mail: office@bitfeder.at) by an unambiguous statement (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. To meet the withdrawal deadline, it is sufficient for you to send your notice of withdrawal before the withdrawal period has expired.
Effects of withdrawal: If you withdraw from this contract, we will reimburse all payments we have received from you without undue delay, and no later than fourteen days from the day we receive notice of your withdrawal. If you have requested that the service begin before the end of the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of services already provided up to the point of withdrawal, compared to the full scope of services provided for under the contract.
Immediate use during the withdrawal period: By starting the free trial (section 4), you expressly request that we begin providing the service before the withdrawal period has expired. This does not cause your right of withdrawal to lapse — KanDooo is a continuous service, not a one-off digital good supplied in a single act; your right of withdrawal therefore remains available for the full 14 days, even if the trial ends earlier and converts into a paid subscription. If you withdraw after the trial has converted into a paid subscription, the payment obligation described in "Effects of withdrawal" above applies to the service already provided; since the trial itself is free of charge, this can never cost you more than the period between the end of the trial and your withdrawal.
A model withdrawal form is provided at the end of these Terms; using it is optional.
The European Commission provides a platform for online dispute resolution (ODR platform), which you can reach at ec.europa.eu/consumers/odr . Our e-mail address for complaints is office@bitfeder.at. We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If the customer is a consumer, the mandatory provisions of the law of their habitual residence remain unaffected to the extent they are more favorable to the customer. For customers who are merchants/entrepreneurs within the meaning of the Austrian Commercial Code (UGB), Vienna, Austria is agreed as the place of jurisdiction.
Should any provision of these Terms be invalid, the validity of the remaining provisions remains unaffected. Applicable statutory (default) law supplements these Terms.
(If you wish to withdraw from the contract, please fill out this form and send it back to us.)
To: Ing. Richard Klausgraber, sole proprietorship, Speckbachergasse 23/13, 1160 Vienna, Austria, e-mail: office@bitfeder.at
I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the use of the following service: KanDooo (plan: ______________)
Ordered on / account registered on: ______________
Name of consumer(s): ______________
Address of consumer(s): ______________
Signature of consumer(s) (only if this form is notified on paper): ______________
Date: ______________
(*) Delete as appropriate.